Privacy Policy

Last updated: 12 January 2026

WISWY Health (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly and transparently. This Privacy Policy explains how we collect, use, store and protect your information when you interact with our website, services, products and communications.

1. Who We Are

WISWY Health is a UK-based health coaching and education business operated by Catherine Howell.

Contact email: catherine@wiswyhealth.com
Website: www.wiswyhealth.com

We provide health coaching services, digital programmes, online courses, books, free educational resources, newsletters, webinars and health-related assessments.

2. What Information We Collect

Depending on how you interact with WISWY Health, we may collect the following information:

Personal Information

Name
Email address
Contact details
Booking and enquiry information

Health and Lifestyle Information (Sensitive Data)

When you choose to provide it (for example, via consultation forms, coaching applications or questionnaires), we may collect information relating to:

Health history
Lifestyle habits
Stress, energy, nutrition and wellbeing
Hormonal or cycle-related information

This information is provided voluntarily and used solely to support coaching and service delivery.

Quiz and Assessment Data

Responses to quizzes or assessments
Results generated from those responses

Payment Information

Transaction confirmation details for purchases made via our website

We do not store or have access to your card details. Payments are processed securely by third-party payment providers.

3. How We Use Your Information

We use your information to:

Deliver coaching services, programmes, courses and resources
Provide personalised quiz results and reports
Respond to enquiries and bookings
Send newsletters and educational content you have opted into
Improve our services and user experience
Meet legal and regulatory obligations

We will never sell your personal data.

4. Email Communications

If you opt in to receive emails from us, we may send you:

Our Friday newsletter
Educational insights on health, stress, nutrition and wellbeing
Information about relevant services or programmes

You can unsubscribe at any time by clicking the link in any email.

5. Payments and Purchases

Payments made through our website are processed via secure third-party providers such as:

Wix Payments
PayPal
Card payment processors

Books may also be purchased through Amazon, where Amazon acts as the data controller for those transactions.

We do not store payment card details.

6. Third-Party Services

We use trusted third-party tools to operate our business, including:

Website hosting and forms (Wix)
Booking and scheduling (Calendly)
Email delivery and automation platforms
Quiz and assessment platforms
Automation tools (e.g. Zapier)

These providers only process data on our behalf where necessary and are required to comply with applicable data protection laws.

7. International Visitors

While WISWY Health is UK-based, our website and services may be accessed worldwide. By using our services, you acknowledge that your data may be processed in accordance with UK GDPR standards.

8. Data Storage and Security

We take reasonable steps to protect your personal data from loss, misuse, unauthorised access or disclosure. Sensitive health information is handled with care and only used for its intended purpose.

9. How Long We Keep Your Data

We retain personal data only for as long as necessary to:

Provide services
Meet legal or accounting requirements
Maintain appropriate records

You may request deletion of your data at any time, subject to legal obligations.

10. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent at any time
Object to certain processing activities

To exercise these rights, contact: catherine@wiswyhealth.com

11. Children’s Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect data from children.

12. Cookies

Our website may use cookies to support basic functionality and performance. You can manage cookie preferences through your browser settings.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

14. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Catherine Howell
Email: catherine@wiswyhealth.com